Frequently Asked Questions

Answers Before You Ask

Everything you need to know about delivery, installation, warranty, and how we work — organized by topic so you can find it fast.

Nairobi CBD orders are typically delivered the same day. For the rest of Kenya, we deliver nationwide — reach out via WhatsApp for an estimated timeline to your specific location.

Yes — we deliver to Uganda and Tanzania (2–4 days), Rwanda and South Sudan (3–5 days), and Burundi (4–7 days).

Professional installation is included — our team handles assembly and calibration so every machine performs to spec from day one, whether it's a single home unit or a full commercial gym.

All equipment comes backed by warranty coverage and genuine spare parts support. Specific terms vary by product — we'll confirm exact coverage for your equipment before you order.

Yes — we provide ongoing maintenance guidance and support after your equipment is installed, not just a one-time delivery.

We accept mobile money (M-Pesa) and other convenient payment options. Reach out via WhatsApp to confirm the best payment method for your order.

Absolutely — that's actually where we start. Book a free consultation and we'll help you plan equipment selection, layout, and budget based on your specific space.

Yes — our showroom is located on Moi Avenue, Nairobi CBD. You're welcome to visit and see equipment in person before making a decision.

All of the above. We equip home gyms, commercial facilities, schools, hotels, and corporate wellness programs — with solutions tailored to each sector's specific needs.

Still Have Questions?

We're happy to talk through the details of your specific project.